Education and Training by HM Bookstorehmbookstore


IBC Hotels has established a strategic partnership with HMBookstore, enabling IBC Hotel Members to access over 125 Hospitality Education & Training Programs. Programs include Revenue Management, General Manager, Front Office, Housekeeping, Maintenance and more.

Designed by hotel veterans, HMBookstore provides essential web-based training and certification for all employees through a cost-effective, interactive, easy-to-use eLearning platform that rivals programs offered by large brands and expensive in-person training programs. Courses may be customized to incorporate your hotel’s own independent and boutique messaging (brand) and standard procedures – ensuring all team members embrace your hotel culture and deliver consistent, remarkable service to drive loyal repeat guests.

Early success by participating hotels has already allowed some hotels to decrease operating expenses through reduced employee turnover and administrative costs, such as insurance premiums with consistent and documented training complete with progress reports and a certificate of completion.

The HMBookstore Advantage:

Unlimited access to hotel education and training through eBooks created for all employees from line level to executive management
Easy to use cloud based platform accessible from any computer with an internet connection
Available in multiple languages, courses are easily assigned in minutes
Retention-based with dynamic testing throughout each course
Robust management features including remote access to monitor employee progress
Social media scores and guest loyalty have a direct impact on your hotel’s bottom line and HMBookstore provides the eLearning tools your staff needs for success. With the low cost investment and the convenience of online access, HMBookstore is the ideal partner not only for IBC Hotels but for independent and boutique hotels worldwide.

Visit now to take advantage of the reduced rates offered to IBC Hotels.