Loyalty360 recently posted an article on how Pamela Barnhill puts her customers first. Loyalty360 is the voice of the customer-focused clearing house and think-tank that is committed to bringing loyalty to the forefront of marketing strategies. Loyalty360 gives members the expert insight and guidance they need to better understand loyalty and develop effective programs. In their recent article highlighting Pamela Barnhill, President and COO of InnSuites Hospitality Trust (IHT) and InnDependent Boutique Collection (IBC Hotels), they focused on how Pamela Barnhill successfully focuses on her customers, ensuring consistent customer loyalty.
Below is an excerpt from the interview:
CUSTOMER EXPERIENCE CRUCIAL IN THE HOTEL SPACE
Posted on January 8th, 2015 by Jim Tierney of Lovalty360.
Read more of the article here: http://loyalty360.org/content-gallery/daily-news/customer-experience-crucial-in-the-hotel-space