Therefore, here is a list to keep you ahead of the game as you navigate the landscape in 2019. Keep these tips in mind to optimize your success as a hotelier:
Social media is an effective way to advertise your property (and you can do it for free). Use Instagram to create a exciting ambience that reflects the charm and character of your property. Using video and photos to do this will give guests a way to visualize the property before they arrive. Remember, use social media to develop a brand voice and keep it as consistent as possible. Keep visual content on point and effective communicate while keeping your specific niche in mind. Read our blog post on how to Use Facebook to Effectively Market Your Hotel.
Because occupancy rates are rising in 2019, encourage your customers to book earl and be flexible with booking expectations. Remember that travelers with long booking windows tend to be ignored by hoteliers. Use this to your advantage and focus on converting them into a customer. Understand Your Guests Booking Behavior with these tips.
Hotel prices are expected to rise by 3.7% and flights by 2.6% which is driven by a growing economy and rising oil prices (from the Global Business Travel Association). For accommodations, the expected increase will fuel the demand for rooms. Prices in the Asia Pacific Region are expected to grow by 5.1% and 5.6% across Europe, Middle East and Africa and 2.1% in North America. In Latin America, prices will drop by 1.3%.
Service workers at Hotels may be required to use infrared scanner applications to detect body heat within a room instead of using the “Do Not Disturb” signs. To better understand the process, it’s important that you know housekeeping will push the button at the door, which sets off the rooms scanner. If a movement is detected an electronic “do not disturb” sign will appear and the housekeeper will know to come back later.
The Hospitality Industry is expected to become more personal. Properties are adding coffee machines, home style kitchenettes, charging stations, accessibility to Netflix, Hulu, Amazon Prime and even better wifi connectivity. Need ideas on how to make your guests experience more personal? Visit Trip Advisor to see a list of the coolest amenities hotels provide.
Properties in 2019 will be see a trend that gives guests the ability to feel like they are one with nature while inside. Indoor waterfalls, terraces, outdoor style furnishings, plants and panoramic views will all befeatured. This trend hopes to integrate the outdoor experience for guests. Visit our guide to Sustainability at Your Hotelfor information on how to integrate an ethical outdoor experiences.
International travel is on the rise. Dubai International Airport is now the busiest airport in the world. It’s important for hoteliers to provide services in different languages and tailor experiences that are properly suited to the cultures and needs of international visitors.